Access your registered timepieces and ownership records.
SIGN IN CREATE ACCOUNTESC TO CLOSE
Every Calcaterra timepiece is built to last. The warranty exists as a statement of that conviction.
YEAR WARRANTY
ON EVERY CALCATERRA TIMEPIECE · FROM DATE OF PURCHASE · NO REGISTRATION REQUIRED
The Calcaterra warranty covers manufacturing defects in materials and workmanship for a period of two years from the date of purchase. Coverage is automatic, no registration is required. All Calcaterra timepieces are covered from the moment they leave our hands.
Registration is optional, but recommended. Your warranty is automatic, registration simply connects your timepiece to your account for faster support, easier ownership tracking, and a permanent record in your name.
Visit calcaterra.co and sign in or create your account. Takes under a minute.
Enter your order reference and the activation code printed on the card included with your watch. The code follows the format CALR-XXXX-XXXX. This connects the timepiece to your account.
Your dashboard will show your registered timepieces with a permanent ownership record. Useful for warranty claims, resale, or servicing.
To submit a warranty claim, email orders@calcaterra.co with your order reference and a description of the issue. Include photographs where possible. Our team will assess and respond within 2 business days.
A genuine claim
will be assessed and resolved.
Email orders@calcaterra.co with your order reference and a description of the issue.